What information should I include in my house book?
Before your first exchange, you should prepare a House Book. This should provide all the information that your exchange partners need to enable them to enjoy their stay in your home. Each time you do an exchange just check that all information is current and up-to-date.
Door and window locks
Garage and bicycle locks
Water stop cock
Water / gas / electricity meters
Heating and hot water
Information about timing and temperature
What can / cannot be used eg computers, printers
Washing machine, tumble drier and freezer instructions
Leave beds made up and say where spare bedding and towels are kept
Where it is and what they can use
Special care instructions eg for work surfaces and wood floors
Contact details of a neighbour to call on if required
Leave your landline number if you’re happy for them to receive calls and perhaps make local calls
Garden and Pets
Details of any small jobs such as watering plants or feeding pets - BUT THESE MUST BE AGREED IN ADVANCE
TV – information on how to use the remote controls for TV / DVD / Satellite
For non-emergency medical advice you can contact NHS 111 – a free telephone advisory service run by the Government. Telephone 111.
If you need to see a non-emergency doctor contact:
Accident & Emergency location
Ambulance/ Fire / Police to get immediate emergency help call 999.
At the end of your stay
Agree what you’ll each do at the end of the stay with bedding and towels. Perhaps ask them to strip beds if they have time but not to worry about washing and re-making beds especially if they leave early.
Keys: What do you want them to do with keys at the end of the stay?
eg Please lock all the doors and windows and leave the keys in the kitchen. Post the house key through the letterbox when you leave - we will have a spare set with us.
Leave a local map and show the location of local ammenities such as:
Children's playground and recreation ground
Cash machine / ATM
Local shops and cafes
Post Office and Paper Shop
Pharmacy / Drug Store
Take away restaurants
Bus / train stations with timetables
Visit your local tourist office to gather information about places your guests might like to visit
Dial these numbers from our phone or add 0044 and omit the first 0 if calling from your mobile